Unit 29 Understanding Retailing

This 24 page document consists of P3, M3, P4 and D2 and a bibliography for Unit 29, understanding retailing. P3 focuses on three organisations which are Starbucks, Pull & Bear and Apple. Discussing good customer service and why its important for each organisation, showing examples where they have good customer service. M3 focuses on how sales techniques and customer service has developed in the retail organisation for John Lewis and Starbucks. P4 focuses on the competitive factors in the r...

This is my assignment for Understanding Retailing, Unit 29 Level 3 BTEC Business. This is the work I did to achieve Pass 3, Merit 3 and Disctinction 2.

This is my assignment for Understanding Retailing, Unit 29 Level 3 BTEC Business. This is the work I did to achieve Pass 2, Merit 1 and Distinction 1.

This Merit task M2 of Unit 29 has been marked by official teachers. Properly work done.

Unit 29 - Understanding retailing D2 Assess the impact of different sales techniques and customer service in a selected organisation. BTEC Level 3 Extended Diploma

Unit 29 - Understanding retailing P4 Identify the competitive factors in the retail environment a selected organisation faces. BTEC Level 3 Extended Diploma.

Unit 29 - Understanding retailing D1 Evaluate the distribution systems in delivering goods and services for a selected organisation. BTEC Level 3 Extended Diploma

In this case, I am comparing different types of retailers, e.g, retail parks, superstores, regional shopping centers, and factory outlet centers. I also included the similarities between the retail outlets.

Unit 29 - Understanding retailing M3 Explain the ways in which sales techniques and customer service have developed in retail organisations. BTEC Level 3 Extended Diploma